In the past, when Hershey Foods needed a part to fix a sophisticated foreign-made machine, they had to wait weeks and pay a fortune to get the part from the original equipment manufacturer. Now they call Cullen Speakman, founder and president of Speakman Drafting Inc. In addition to offering a host of drafting services and document management, SDI has created a niche in the reverse engineering field.

Using SDI’s reverse engineering process, a part can be precisely replicated with respect to size, hardness and finish. By using a specialized measuring device, SDI is able to produce a 3-dimensional computer image of a part from which precise drawings are created. These drawings are sent electronically to a number of fabricating shops for analysis and quotes.

The savings in time and money is astronomical. Instead of waiting six weeks or more for a part, Cullen and his staff can have the company up and running within days. In addition, once the original drawing is made, it is owned by customer who can use it again any time the same part is needed. And instead of paying exorbitant OEM prices, the manufacturer benefits by having drawings to put out for bid. Cullen says one customer saved over $1 million in 1999 because of SDI’s reverse engineering capabilities. Understandably, SDI is loved by their customers. But SDI earns their customers’ loyalty in many ways - SDI offers field assistance 24 hours a day, 7 days a week because equipment doesn’t only break between 9 and 5, Monday through Friday.

SDI has been a member of BottomLine Partners since January of 1999. Because their business keeps them busy, they appreciate the convenience of the BottomLine Partners program. Through Wrigley’s Office Products, orders are delivered free the next day and no one has to run out in the middle of the day. Additionally, SDI is able to order the supplies they need quickly and easily online.

SDI has been an ongoing user of FastNet’s dial-up service. As larger files were being transmitted more frequently, Cullen and his staff recognized that they needed dedicated broadband access. They were the first member of BottomLine Partners to take advantage of our new agreement with FastNet for DSL service. They were delighted with the installation and the quality of the service. Because Cullen and Jennifer take work home with them, they are also interested in residential DSL service. As people who really know the meaning of customer service, it was especially meaningful when the BottomLine Partners office received a note from the Speakman's  praising FastNet’s DSL installation and service.

Cullen is extending a “get to know SDI" offer that includes 50% off your first project up to $1,000.00 in total savings.

Speakman Drafting Inc. is located at 531 Canal Street, Suite 301, Reading, PA 19602. If you want to learn more about SDI, their toll free number is 888 478-0465.

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